An open letter on administrative IT
July 17, 2009
This is a cross-posting from my work blog.
Today I sent an open letter to Brad Englert, our new Interim Chief Operating Officer, about some issues we’re dealing with. Since it’s an open letter, I’m posting it here too.
I want to emphasize that I started writing this letter before Brad was appointed ICOO; the problems I outline have been developing for a long time.